Question
I've had a Canon PowerShot A1100 IS camera for almost a year now.
About a week ago, I went on a trip, took pictures the whole trip, everything was ok.
When I got home, and tried to turn the camera to move the pictures to my PC, I got an error: "Lens error, restart camera"
The lens doesn't even start to open, doesn't make any sounds of trying even.
What can I do to fix this?
Answer
This can come up for a variety of different reasons, typically it happens after the camera is dropped. If the camera was dropped, compressed in your luggage too tight, gathered a grain of sand while on the beach, or had a similar occurrence, you can find yourself with this error message. These cameras are mostly made of plastic, and it can even happen under regular use where nothing was done wrong.
Don't fret, you have options. Some people have luck with removing and replacing the batteries multiple times, so you could try that. But if you are still within the warranty period I would do that before taking more invasive measures such as giving the lens a nice hard bump. Head over to Canon's repair website here.
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