Question
A co-worker was having problems getting her pictures off her camera, so I plugged it (via the USB cable) into my machine expecting to be able to see what was on it.
I saw an entry for the camera in "My Computer" (using XP), but it was not mounting the memory card as a drive - double-clicking the camera didn't seem to do anything.
Do I need special software to retrieve the images? The camera uses Compact Flash for storage.
Answer
The Compact Flash card should be readable by Windows, as it is in Windows format. Try taking the card out and plugging into a CF card reader. No drivers should be required to read the card or the camera. Make sure the camera can read the card and there are images on the card.
Edit: On the Rebel, go into Menu, and check Setup menu tab (1 or 2, don't recall and depends on exact model) If communication in the camera is set to "normal" you can only download with the Canon software. If it's set to "PTP" you can download using Win XP. Make sure its set to 'PTP".
Check more discussion of this question.
No comments:
Post a Comment